Terms of Sale
1. General Information
This website is operated by AE PARTS OTO. TİC. LTD. ŞTİ.
All users who visit or make purchases through www.aeparts-store.com are deemed to have read, understood, and accepted the terms and conditions stated below.
Please read this text carefully before using our website.
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2. Definitions
Website: The online platform located at www.aeparts-store.com
User: Any person visiting or making purchases on the website
Seller: AE PARTS OTO. TİC. LTD. ŞTİ
Product: All types of heavy-vehicle spare parts and accessories offered for sale on the website
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3. Terms of Use
The user agrees to use the website only for lawful purposes and not to violate the rights of third parties.
All texts, visuals, logos, product photos, and all other content on the site are the property of AE PARTS OTO. TİC. LTD. ŞTİ.
It is strictly prohibited to copy, reproduce, distribute, or use any of this content for commercial purposes without prior written permission.
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4. Product Information and Pricing
Product information, prices, and stock status displayed on www.aeparts-store.com are updated regularly.
However, in the event of typographical errors, system malfunctions, or stock shortages, AE PARTS OTO. TİC. LTD. ŞTİ reserves the right to cancel the order or contact the user to make necessary corrections.
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5. Orders and Payments
By placing an order, the user is deemed to have accepted the current price and payment conditions.
Payments are processed through a secure (SSL-certified) infrastructure.
Order confirmations are sent to the user via e-mail once payment is completed.
AE PARTS OTO. TİC. LTD. ŞTİ reserves the right to cancel fraudulent or incorrect orders.
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6. Delivery and Shipping
Orders are typically dispatched within 1–5 business days, depending on stock availability.
Delivery times may vary based on the shipping company and the delivery address.
Any delays or damages that occur during shipping are the responsibility of the courier company.
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7. Return and Exchange Policy
Users may request a return or exchange within 14 days after receiving the product.
Returned products must be unused, in their original packaging, and complete in all parts.
Return conditions may vary for electronic components, special orders, or customized products.
For detailed information, please refer to our “Return and Exchange Policy” page.
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8. Warranty
All products offered for sale are covered by the manufacturer’s or importer’s warranty.
The duration and scope of the warranty may vary depending on the product type.
Warranty procedures are carried out in accordance with the manufacturer’s policies and instructions.
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9. Privacy and Data Protection
Users’ personal data are protected under the provisions of the Law No. 6698 on the Protection of Personal Data (KVKK).
